Returns & Exchanges

Our Returns Policy

We want you to be completely happy with your purchase. If for any reason you're not satisfied, we offer a 30-day return policy on all items in their original condition.

How to Return

  1. Contact our support team to initiate a return
  2. You'll receive a return authorisation and shipping instructions
  3. Pack the item(s) securely in their original packaging
  4. Ship the return using the provided label

Refunds

Once we receive your return, we'll inspect the item and process your refund within 5-7 business days. Refunds are issued to the original payment method.

Exchanges

For exchanges, we recommend returning the original item for a refund and placing a new order. This ensures the fastest processing time and guarantees availability of your preferred size or colour.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund at no extra cost to you.