Returns & Exchanges
Our Returns Policy
We want you to be completely happy with your purchase. If for any reason you're not satisfied, we offer a 30-day return policy on all items in their original condition.
How to Return
- Contact our support team to initiate a return
- You'll receive a return authorisation and shipping instructions
- Pack the item(s) securely in their original packaging
- Ship the return using the provided label
Refunds
Once we receive your return, we'll inspect the item and process your refund within 5-7 business days. Refunds are issued to the original payment method.
Exchanges
For exchanges, we recommend returning the original item for a refund and placing a new order. This ensures the fastest processing time and guarantees availability of your preferred size or colour.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund at no extra cost to you.